How to Get a Bank Statement from Chase

Published on January 3, 2025 | Author: Michael Johnson

1. How to Get a Bank Statement from Chase Online

Chase makes it very convenient for its customers to access their bank statements online, which is ideal for those who prefer digital copies or need immediate access to their transaction history. To get a bank statement online, follow these simple steps:

1. Step 1: Log in to Your Chase Account

   Start by visiting the Chase website at chase.com and logging in using your username and password. If you don’t have online banking set up yet, you can register for online access by following the on-screen instructions to create an account.

2. Step 2: Go to Your Account Activity

   Once logged in, navigate to your checking or savings account by clicking on the appropriate account link. In the main account menu, you’ll find a section called "Activity" or "Transactions." Click on this link to access your transaction history.

3. Step 3: Select the Statement Period

   In the transaction history section, you should see an option for “Statements.” Click on this link to view available statements. You’ll be able to select from different months and years, depending on your statement needs. Choose the specific date range you want to view or download.

4. Step 4: Download or Print Your Statement

   Once you’ve selected the statement you want, you will typically have options to either view, download, or print the statement. You can download the statement in PDF format or in a format compatible with other applications, such as Excel. Simply click on the “Download” button and save the file to your device, or click the “Print” button if you prefer a hard copy.

This process is quick and convenient, allowing you to access your statement anytime without waiting for it to arrive in the mail. Chase allows you to download statements for up to 7 years, so you can easily access older statements if necessary.

2. How to Get a Bank Statement from Chase Mobile App

If you prefer to access your Chase account on the go, the Chase mobile app is another great option for retrieving your bank statements. The mobile app is available for both iOS and Android devices and provides an easy-to-use interface for managing your banking needs. To get your bank statement from the Chase mobile app, follow these steps:

1. Step 1: Open the Chase Mobile App

   Download and open the Chase mobile app on your smartphone or tablet. Log in using your username and password to access your account.

2. Step 2: Select Your Account

   Once logged in, choose the account for which you’d like to view the statement. This could be your checking account, savings account, or any other account you have with Chase.

3. Step 3: Tap on "Statements"

   Scroll down the account screen until you see the “Statements” option. Tap on this option to access your bank statements.

4. Step 4: Download or View the Statement

   Choose the statement you’d like to download or view. You will be able to select statements by month and year. Once you’ve selected the desired statement, you can choose to view it directly in the app or download it to your phone in PDF format.

The Chase mobile app makes it easy to access your bank statements whenever you need them, no matter where you are. Whether you're at home, at work, or on vacation, you can retrieve your statements with just a few taps.

3. How to Get a Bank Statement from Chase by Mail

If you prefer to receive your bank statement in paper form, Chase can mail you a physical copy. However, keep in mind that this method may take a few days, depending on your location and the bank’s processing times. Here’s how you can request a paper statement from Chase:

1. Step 1: Log in to Your Chase Account

   Log in to your Chase account through their website or mobile app using your username and password.

2. Step 2: Find the "Statements" Section

   Navigate to the "Statements" section in your account, where you can view your transaction history and available statements.

3. Step 3: Request a Paper Statement

   If you have already enrolled in paperless statements, you may need to switch back to paper statements. You can request a paper statement by contacting Chase customer service. You can either call the phone number provided on the Chase website or use the secure messaging feature within your online account to submit your request.

Chase typically charges a small fee for paper statements, so be sure to check your account terms for any additional costs. If you're someone who prefers to receive physical copies of your bank statements, this is a straightforward option for you.

4. How to Get a Bank Statement from Chase Using ATMs

Another option for obtaining your bank statement is by visiting a Chase ATM. While this method is less common for retrieving complete bank statements, you can often get a mini-statement that lists recent transactions. To get a mini-statement from a Chase ATM, follow these steps:

1. Step 1: Visit a Chase ATM

   Locate a Chase ATM near you by using the Chase ATM locator on their website or mobile app.

2. Step 2: Insert Your Debit Card and Enter Your PIN

   Insert your Chase debit card into the ATM and enter your PIN to access your account.

3. Step 3: Select "Mini-Statement"

   Once you’ve accessed your account, select the option to print a mini-statement. The ATM will print a summary of your recent transactions, showing the last few deposits and withdrawals from your account.

While mini-statements provide only a limited view of your account activity, they can still be helpful for quickly checking recent transactions or confirming deposits or withdrawals.

5. How to Get a Bank Statement from Chase Using Customer Service

If you're having trouble accessing your bank statement through the website, app, or ATM, you can always contact Chase customer service for assistance. Chase provides several ways to get in touch with their support team:

• By Phone: Call Chase customer service at 1-800-935-9935. You can speak with a representative who will assist you with retrieving your bank statement.
• By Secure Message: Send a secure message through your Chase account to request assistance with retrieving your statement.
• In-Branch: Visit a Chase branch in person. The bank teller can help you obtain a copy of your bank statement if necessary.

Chase customer service is available 24/7, so you can reach out for help at any time.